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제목 Problem with lightstick
작성자 holethythy (ip:)
  • 작성일 2019-07-09 02:15:58
  • 추천 추천하기
  • 조회수 246
평점 5점


Dear Customer Service,
I ordered 2 lightsticks of Izone. Because of some reason, I just opened it today. However, one of them had problem. There is not 1 sillicon ball of Wonyoung (as belowed picture). It also doesn't have battery case (as attached picture) so that i can't turn on the lightstick. I ordered on Withdrama website so many times and satisfied with you service but this is the first time i met this problem . I claim that i didn't open the top side of lightstick to lose any sillicon balls. This problem makes me confused and upset.
Please help me solve this.
Hope to receive your reply soon.
Thanks so much!
첨부파일 IMG_7050.JPG , IMG_7051.JPG
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  • 위드드라마 2019-07-09 10:00:58 0점
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    스팸글 Hi!
    I'm sorry to bother you first.

    I'd like to ask you to contact 070-7719-2003 on the cheering rod.
    If the phone connection is not smooth to the company in charge, please submit it by toxlab@object-xlab.com e-mail.

    When receiving an e-mail
    Please fill in your name, contact, address, product name, and exchange reasons.
    [Scratch and Product Purchase Specification (Status) Capture - Photo attachment essentials]
    Thank you.

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